Shipping & Delivery
We currently use USPS and offer a standard 3-5 day delivery service nationwide All orders are shipped within 1 business day from the time the order is placed. Shooshoos ships orders weekdays 9am-4pm and excluding holidays.
Orders over $49 include free standard shipping within the continental United States.
DOES SHOOSHOOS™ DELIVER TO A POST OFFICE?
No, all orders are door-to-door.
HOW LONG WILL MY ORDER TAKE?
|United States||Standard - on all mainland U.S. orders||3 - 5 Days *|
|International||1st Class International||2 - 12 Weeks+ *|
|Priority International||10 - 21 Days *|
|Express International||7 - 10 Days *|
First Class International shipping does not provide tracking, and can take 2-12 weeks to deliver. We suggest that you do not choose this method if you require your shoes in a short time. If the package is unusually late, please follow up with your local post office, as some orders may be held up in customs in the destination country, which is unfortunately beyond our control. While we cannot guarantee ship times, we can offer estimated times based on USPS guidelines.
Orders shipped to international addresses may be subject to duties and taxes charged by the destination country. We do not collect these duties and taxes, as they are the sole responsibility of the receiver. We cannot predict what the charges will be as they are different from country to country. Please check with your customs office for rules on the import of leather goods before making a purchase. In the unlikely event that items are rejected by customs in the receiving country and sent back to us, we will refund the order less shipping charges on receipt of returned order.
HOW CAN I CONTACT SHOOSHOOS™ CUSTOMER SERVICE?
If you have any questions or concerns relating to your order, payment or delivery, please click here.